Last updated: June 9, 2025
Table of Contents
1. Introduction
Free File Converter Tool ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at free-file-converter-tool.com (the "Site") and our file conversion services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 File Data
When you use our conversion services, you upload files to our system. We do not examine the content of these files manually, but our automated systems process them to perform the requested conversion. All uploaded files are automatically deleted from our servers after 2 hours.
2.2 Usage Information
We collect information about how you use our Services, including:
- The types of files you convert
- The conversion options you select
- Time and date of your conversions
- Technical information about your device and internet connection, including IP address, browser type, operating system, and referral URLs
2.3 Communication Information
If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services
- To process and complete your file conversions
- To respond to your comments, questions, and requests
- To analyze usage patterns and trends to better understand how users interact with our Services
- To monitor and analyze the effectiveness of our Services
- To detect, prevent, and address technical issues and security threats
- To comply with applicable laws, regulations, and legal processes
5. Data Storage and Security
5.1 Data Retention
We automatically delete all uploaded files from our servers after 2 hours. We retain usage information and logs for a longer period to assist with troubleshooting, improve our services, and comply with legal obligations.
5.2 Security Measures
We implement reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
5.3 Data Processing Location
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
7. Your Choices and Rights
7.1 Access and Control
You have the right to access, correct, or delete your personal information that we collect and maintain. Since we do not maintain user accounts or persistently store user-specific information, most user data is automatically deleted after use.
7.2 Opt-Out
You can opt-out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your use of our Services or our ongoing business relations.
7.3 Do Not Track
We currently do not respond to "Do Not Track" signals because there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe here.
8. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@free-file-converter-tool.com
- By visiting the Contact page on our website